Eastbourne Doggy Daycare Limited – Privacy Notice

Eastbourne Doggy Daycare Limited is committed to protecting your personal data and respecting your privacy. This privacy notice explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What information we collect

We may collect and store the following information:

Customer information

  • Name

  • Address

  • Email address

  • Telephone number

  • Emergency contact details

Dog information

  • Dog’s name, breed, age, and sex

  • Vaccination and health records

  • Veterinary contact details

  • Behavioural information

  • Dietary requirements

  • Microchip information (where applicable)

Why we collect this information

We collect and use your information to:

  • Provide safe and appropriate daycare services

  • Meet animal welfare and licensing requirements

  • Contact you regarding bookings, emergencies, or important updates

  • Maintain accurate records for health, safety, and legal compliance

Lawful basis for processing

We process your personal data under the following lawful bases:

  • Contract – to provide our daycare services

  • Legal obligation – to comply with animal welfare and licensing laws

  • Legitimate interests – to ensure the safety and wellbeing of dogs, customers, and colleagues

How we store your data

Your information is stored securely in both digital and paper formats. Access is restricted to authorised colleagues only. We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

How long we keep your data

We retain personal and dog information only for as long as necessary to meet legal, contractual, and operational requirements. Records are securely deleted or destroyed when no longer required.

Sharing your information

We do not sell or share your personal data with third parties, except where:

  • It is necessary for the health or welfare of your dog (e.g. veterinary professionals)

  • We are required to do so by law or regulatory authorities

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where legally permissible)

  • Object to or restrict processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact us

If you have any questions about this privacy notice or how your data is handled, please contact:

Eastbourne Doggy Daycare Limited

Email: eastbourne_doggy_daycare@outlook.com

Telephone: 07863 947836