Eastbourne Doggy Daycare

Eastbourne Doggy Daycare Limited is committed to protecting your personal data and respecting your privacy. This privacy notice explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What information we collect

We may collect and store the following information:

Customer information

Name
Address
Email address
Telephone number
Emergency contact details

Dog information

Dog’s name, breed, age, and sex
Vaccination and health records
Veterinary contact details
Behavioural information
Dietary requirements
Microchip information (where applicable)

Why we collect this information

We collect and use your information to:

Provide safe and appropriate daycare services
Meet animal welfare and licensing requirements
Contact you regarding bookings, emergencies, or important updates
Maintain accurate records for health, safety, and legal compliance

Lawful basis for processing

We process your personal data under the following lawful bases:

Contract – to provide our daycare services
Legal obligation – to comply with animal welfare and licensing laws
Legitimate interests – to ensure the safety and wellbeing of dogs, customers, and colleagues

How we store your data

Your information is stored securely in both digital and paper formats. Access is restricted to authorised colleagues only. We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

How long we keep your data

We retain personal and dog information only for as long as necessary to meet legal, contractual, and operational requirements. Records are securely deleted or destroyed when no longer required.

Sharing your information

We do not sell or share your personal data with third parties, except where:

It is necessary for the health or welfare of your dog (e.g. veterinary professionals)
We are required to do so by law or regulatory authorities

Your rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where legally permissible)
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact us

If you have any questions about this privacy notice or how your data is handled, please contact:

Eastbourne Doggy Daycare Limited

Email: eastbourne_doggy_daycare@outlook.com

Telephone: 07863 947836